February 2008
3 posts
8 tags
Is Delegation Just Laziness?
I was talking with someone that works for me the other day and they asked me how to handle a particular situation with a client of ours. I knew how we should handle the situation but I wanted them to take the reins so in the event this happened again, they didn’t have to come to me. So when I told them that they could handle the situation they responded with, “Nice job of delegating,...
9 tags
Traditional Bank Marketers, lend me your ears!
Exactly. Spoke with a Sun Microsystems internal marketing person recently that still didn’t get this and he’s in the technology space that can do it! This translate very easily to banking IMO, listen up! The whole article here.
6 tags
People need feedback, even if it's criticism.
I know this title is a bit of a ‘no brainer’ but it’s not as easy to know when to implement it. Last week we had a 4-day retreat in Angelfire, NM. We planned half of it play and half work. We structured it in a way that it was a little bit of both each day and I think it went very well and based on the post-retreat surveys, so did everyone else. The one thing that gave me a...